How Are Merchants Rated? The rating system gathers feedback from shoppers who have purchased from Yahoo merchant stores! Yahoo uses this feedback to determine an overall rating for that merchant. Use merchant ratings to make more informed purchasing decisions. After you receive your order you are encouraged to contribute your feedback by filling out a merchant evaluation form. Gemcare especially appreciates receiving feedback from customers after they have had a chance to actually clean their jewelrywith Gemcare's natural jewelry cleaner products. Gemcare 2000 is proud to be a participant with the Yahoo secured shopping system. Your feedback is extremely important to us! We wish to thank all of our customers for submitting their shopping comments. Listed below are customer comments regarding their shopping experience with Gemcare-2000. Most recent comments are listed first. Thank you again! TESTIMONIALS: Rating: Excellent Comments:Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Wow! What a great product. I purchased this cleaner for my silver jewelry and I cant believe how well it works. I started out using a cloth with the cleaner like the directions say to do, but I realized I didn't even need to use the cloth. I just rubbed the cleaner on the jewelry with my fingers and rinsed with water and the tarnish came right off. I also used it on my gold jewelry and it looks better than when I have it cleaned in a jewelry store. Thanks for a great product. Nicole C. Sacramento, CA 95835 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: This polish will save me several hundred dollars in cleaning each year! I really didnt expect the polishing quality, after trying several others that didnt work on platinum. Great product, maybe I should stock up:) Cleon B. San Antonio, TX 78216 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Their website was easy to use. The price was very reasonable and my order was delivered quickly. It was packed well and nothing was damaged. I have purchased from this merchant before in person but this was the first time I ordered online. Jason T. Cedar Grove NJ. 07009 Rating: Excellent Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Body: The Radiance 2000 Jewelry Polish is EXCELLENT for cleaning sterling silver jewelry. Restores all the shine and beauty. Just what I needed! Cathleen E. Waukesha, WI 53189 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The jewelry cleaner works beautifully and my gold rings just shine! I have looked all over for this type of cleaner and GemCare came through. Thank you so much! Barbara S. Coxsackie, NY 12051 Rating: Excellent Shipping Options Rating: OK Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Body: I was skeptical about the quality of this kind of product from a store I never heard of, but it is wonderful. I use it on all my jewelry and have not been disappointed. K. Bawkin U.S. Army Rating:Excellent Comments: Radiance 2000 is GREAT! I have an old Black Hills Gold/Silver ring that was gray no matter what I used to clean it. After a treatment of Radiance 2000, it is sparkling white and looks brand new. Thanks! G. Heath Ashton, PA 19014 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: I was very pleased with all aspects covered above. However, as I had no need of customer service, perhaps the survey should also include a DOES NOT APPLY choice. I shall not hesitate to recommend your services and products to my friends. Dave T, New Orleans, LA 70122-4554 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: I went on line looking for a cleaner and polisher. I was in the gemstone sites when I came across GemCare products. I saw what I wanted, I placed my order and in no time I had what I needed to continue my work. The availability of the product, the cost and the time element was what I expected and I got it promply. Thank You! William H. Taylorville, KY 40071-9025 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Fabulous! Body: The shipping was fast, the product is in fact, FABULOUS! I have seen great results on my jewelry. I am greatly impressed! I will definitely recommend! Kerry L. Portland, OR 97236 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Gemcare Jewelry Cleaner Gemcare leaves my jewelry sparkling clean. I won't use anything else now. Terrie C. Attalla, AL. 35954 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Good Service/Good Product Body: The product works very well and the service was exceptional. The price seems a little high but that could just be my perception because I havent bought this type of product in a while. I am very satisfied with this product so far. Sharon M. Yorba Linda CA 92887 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Love this product Body: I saw the seller in a local mall, they gave me the website address, so I went to the site and ordered the product, I received it very quickly in the mail. and used it the day i got it. WOW, my diamond was more sparkly than it was the day my hubby gave it to me!!! Ive since used the product on many pieces of my jewelry, and it has made me love my jewelry even more!! Thank you. Angelena G. Killeen, TX 76542 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Quick shipping and great email communitcation Body: Send the product right away and then even sent an information email on how to use the product. This is the best product to really make your jewelry shine. Sherry H. Dublin, CA 94568 Rating: Excellent Comments: Amazing stuff! I just had my engagement ring professionally polished by a jeweler. I was dying to keep it as shiny and new as it was the day I got it. So I searched the internet and found Gemcare. I needed a product that would keep my diamond and baguettes shiny and beautiful. Gemcare was the perfect solution! I use the diamond and pearls at least once a week and it keeps my ring looking spectacular. I would definately recommend it to anyone looking for a great product...thanks! Kim B. Moriches, NY 11955 Rating: Excellent Comments: Amazing. Best item I have purchased on line. Once you get started, you clean everything to see if it continues to amaze. Marlene L. Monterey Park, CA 91755 Rating: Excellent Comments: Radiance 2000 is GREAT! I have an old Black Hills Gold/Silver ring that was gray no matter what I used to clean it. After a treatment of Radiance 2000, it is sparkling white and looks brand new. Thanks! Georganna H. Aston, PA 19014 Rating: Excellent Comments: Gemcare's polish worked amazing on my jewelry - exactly as described. Shipping was VERY fast!! I will definitely be doing business with them again. Ashley P. Greenacres, FL 33463 Rating: Good Comments: I love the gemcare product! I couldn't believe how dirty my jewelry was! I actually brought the cleaner to work and did a demonstration! A couple of the ladies could finally see their diamonds for the first time in years! I would definitely buy more! Jan C. Pelham, AL 35124 Rating: Excellent Comments: Excellent company. The products are great, ordering was easy. They were in contact with me until I recieved the products and that only took 2 days. Virginia D. Liberty Hill, TX 78642 Rating: Excellent Comments: It is the best jewelry cleaner I have ever used. I will never buy anything else ever again! Thanks, Aleshia R. St. Louis, MO 63129 >Rating: Good Comments: Prompt mailing service even through the crush of holiday mail. The product is good and my rings are shining. Elaine A. Stanford, CA. 94305 Comments Included With Reorder Comment: Your cleaners are amazing. The best I have ever tried. AMAZING! Word of mouth, spreads fast. Your free shipping offer is fabulous too! Maybe extend through Valentines Day??? Michaelle T. Camas, WA. 98607 Rating: Excellent Comments: Item arrived much faster than I thought. Kim W. Garden Grove, CA 92845 Rating: Excellent Comments: I received a phone call the day of my order to clarify my selection. The package arrived promptly. I would definitely order again. Julie L. Gilbert, AZ 85233 Rating: Excellent Comments: This is the best jewelry cleaner ever! I let my wedding ring soak overnight, every night and have never received so many compliments. It sparkles across the room! Alison J. Lubbock, TX 79410 Rating: Excellent Comments: Good Service - Awesome product. Took the scratches out of an Omega titanium watch. Jeweler wanted $200 just to try. Thanks!!!! Craig R. Jackson, FL 32256 Rating: Excellent Comments:The two products I ordered are excellent. There isn't anything on the market that I know of that are better. When I placed my order the company responded immediately and the shipment was fast. I highly recommend this company. Arlene A. San Antonio, TX 78230 Rating: Excellent Comments: I really like this product. Works very well. Cynthia C. Costa Mesa, CA 92629 Comments: Diamonds & Pearls & Radiance 2000 are wonderful products. They clean the diamonds & gemstones just beautiful. The radiance 2000 cleans the gold to a wonderful shine. Thank you for these jewelry cleaners. Arlene A. San Antonio, TX 78230 Submitted with order. Rating: Good Comments: This is a great product. I have a lot of silver, white and yellow gold, and a variety of gemstones. Nothing cleans better. The product arrived within a fairly short time as well. Cheryl H. Gaffney, SC 29351 Comments: I all ready Love the product. I bought it at the L.A County Fair in 2001. Andriana D. Wildomer, CA 92595 Submitted with order. Rating: Excellent Comments: I was very impressed with how well the jewlery cleaner worked. I received my order very promptly. I would refer this to others. Dorothy B. Plano, TX 75025 Comments:Thanks you very much, received the product 2 days ago, and I polished up my wedding and anniversary rings and they look simply marvelous...exactly what I was looking for...appreciate the opportunity of doing business with you. Kara H. Batavia, IL 60510 Rating: Excellent Comments: Products work great- will definitely order more! Thank you. Duncan C. Carmel, NY 10512 Rating: Good Comments: I used to use a product called Caribbean Gem that I could purchase through QVC, the shopping channel. They stopped selling Caribbean Gem about six months ago, and I had just got to my last drop in the bottle and didn't think I could ever find a gem cleaner to come close to it. I searched Gem Cleaners using a search engine and it found GemCare. I ordered not expecting it could come close to my old cleaner, I purchased it and it arrived to me well packaged and in good time. I popped in my diamond ring and gave it a little clean with a soft brush, the results were breathtaking. My ring hadn't looked as clean since the day I bought it. I'm well impressed! Yours A Happy and repeat customer. Owen P. Southhampton Hampshire, United Kingdom 578371 Rating: Excellent Comments: Very fast shipping! I love this product because I had bought it once when the vendor was here in town for a home and garden show. One of the best cleaning products! Sachie K. Helotes,TX 78023 Rating: Excellent Comments: I love the jewelry cleaner and have used it for several years. When I needed a refill I just went online and it came the next week. Fast service and Great product. Ann R. Meadow Vista, CA 95722 Rating: Excellent Comments: You have an excellent product and I will recommend you to others. Michelle D. Oceanside, CA 92057 Rating: Excellent Comments: I was pleasantly surprised and delighted at the speed of which I received my order - even with standard shipping. I normally order this product at the LA Co Fair, but was unable to attend last year and had run out of product. This product is the same one that I have grown to love and use daily. Thanks for such a wonderful experience!! Erin C. Corona, CA 92881 Rating: Excellent Comments: I was really impressed with the delivery time, and the response to my email. The jewelry cleaner is excellent, and I am very happy with results. My jewelry looks great. Mary H, Indianapolis, IN 46218 Rating: Excellent Comments: Their service and attention to the "little things" was outstanding. They went the extra mile to make sure my order and "gift card" message was correct. Good service is hard to find today. I just wish I had vendors like this for my business needs. Jim, Arlington, TX 76016 Rating: Good Comments: I loved their product! It made my jewelry look brand new! Patricia G. Los Angeles, CA 90019 Rating: OK Comments: This is my second order with this company. I LOVE their product. But, this is also the second time I've had to contact them to track my order and they discover it's been shipped to the wrong address?!?! I'm beginning to doubt that excuse. What are the chances their accuracy could really be that poor? And how are they going to stay in business if they are shipping all their orders twice? I'm just jealous of the people at the wrong addresses who have gotten my orders for free! Alison J. Lubbock, TX 79410 Rating: Excellent Comments: Great Product! My daughter had it and used it on my jewelry and it never looked so great. It got rid of all the icky stuff on my earings with ease. She e-mailed me the company address from Germany and I ordered it the same day. I received it so quickly I was so impressed. Its a 5 star product. Thanks. Priscilla C. Keewatin,MN 55753 Rating: Excellent Comments: Everything arrived quickly and in great shape. I already knew I loved their products, but now I can tell everyone how great their service is also. Lani K. Garland, TX 75041 Rating: Excellent Comments: I love the stuff! I found it originally at a wedding show in Dallas and I won't clean my jewelry with anything else. Cheryl R. Coppell, TX 75019 Rating: Excellent Comments: Great product. Great service. Ordered and received in just a few days. Status email sent at each step of the order process. Yenise P. Rancho Cucamonga, CA 91730 Rating: Excellent Comments: This company's customer service is excellent. (It is surpassed only by the great products this company makes.) They get high marks for excellent packaging and instructions but also for their very very quick delivery. Elaine N. Kenmore, WA 98028 Rating: Excellent Comments: Awesome product !! I love it. Debra S. Kalispell, MT 59901 |